DNS Configuration
To use specific domains with UrlEdge, you need to point your DNS records to our edge network. This verification process typically takes a few minutes but can take up to 24 hours depending on your provider.
Subdomains (CNAME)
If you are redirecting a subdomain (like link.example.com or www.example.com), use a CNAME record. This is the most reliable method.
| Type | Host / Name | Value / Target | TTL |
|---|---|---|---|
| CNAME | link | cname.urledge.com | Auto / 3600 |
Cloudflare Users: Ensure the "Proxy status" cloud icon is set to Grey (DNS Only). If it is Orange (Proxied), UrlEdge cannot verify SSL certificates automatically.
Root Domains (A Record)
If you are redirecting a root domain (like example.com), you cannot use a CNAME in most DNS providers (unless they support CNAME Flattening/ALIAS). Instead, use our Anycast IP addresses.
Add these two A Records:
Common Issues
Verification Pending?
DNS propagation can take time. If it's been over 1 hour, check specifically for conflicting records (e.g., an existing A record pointing elsewhere). You must remove old records for the same host.
SSL Error?
We provision SSL through Cloudflare for SaaS. If issuance stays pending for an extended period, check that your CNAME points correctly to UrlEdge and confirm the Custom Hostname status in Cloudflare has moved beyond pending.