UrlEdge
Support Center

How can we help you?

Search our documentation, browse FAQs, or connect with our engineering team.

Frequently Asked Questions

What is the difference between Pro and Enterprise support?

Pro plans include email support with a 24-hour response time. Enterprise plans include a dedicated Slack channel, 1-hour SLA, and phone support for critical issues.

Where can I find the Terraform provider documentation?

Our Terraform provider is fully documented in the Terraform Registry. You can also find examples in our GitHub repository.

Do you offer migration assistance?

Yes, for Enterprise customers, our solutions engineering team can help you migrate complex routing rules from Vercel, Netlify, or legacy systems.

How do I report a security vulnerability?

Please email security@urledge.com and include reproduction steps. We will confirm receipt and follow up with next steps.

Need something else?

Our team is distributed globally and ready to help you solve your edge routing challenges.